Application maintenance and support services provided by Panamax Infotech

Application & Maintenance & Support From Panamax Infotech

Panamax Infotech’s application maintenance and support services are led by the businesses’ demand to reinvent the technology stack under rapidly changing market dynamics.

Panamax helps you be future-ready with

Promote fail-safe performance of your business-critical applications by efficient resolution of defects

1. Self-serve user service maintenance

Scale-out customer education efforts with information planning, documentation, knowledge base, and FAQ software management.

2. Help-desk services

Overcome bottlenecks with a coherent system to register and prioritize requests, troubleshoot basic and back-office glitches, and communicate with the higher support level.

3. Application configuration and infrastructure support

Steady support to restore the system rapidly with server configuration, monitoring system deployment, root cause analysis, software installations.

4. Code-level system malfunction resolution

Fix complex issues of custom or platform-based applications, update legacy apps, implement additional features, change source code and database.

Promote fail-safe performance of your business-critical applications by efficient resolution of defects

1. Application enhancements

Let the efficiency of custom application assets soar to peak through performance tuning, bug fixes and hotfix releases, and platform version tolerance.

2. Corrective and evolutionary maintenance

Fix defects, integrate and develop new functionalities as per arising needs with undisrupted functioning and unwavering application quality.

3. App performance monitoring and testing

Build stable and scalable applications. Uncover the behavior of the system under familiar and new conditions, detect unfavorable market trends.

4. Application security management

Round-the-clock security monitoring, penetration testing, scheduled vulnerability diagnostics to protect your strategic plans, intellectual property, and customer data.

5. Application compliance management

Comply with diverse industry-specific regulations, detect the minutest vulnerability and mitigate the risk by automated scanning and manual analysis.

1. CI/CD and DevOps implementation

Embrace DevOps and respond to change. Apply IaaC approach, automate change and feature implementation, deploy continuously through CI/CD pipelines.

2. Optimal Cloud resource management

Directed to fulfil the performance objectives of your cloud applications with impeccable resource consumption management and optimization, cloud environment examination.

application Maintenance and support other services

Benefits of Our Application Maintenance and Support Services

With an army of competent professionals in application maintenance support, you will concentrate on strategic initiatives for business growth and reap the following benefits-

Never-Before Flexibility

A vast pool of capabilities and flexible engagement models lets us adapt to your specific business and budget needs.

Amplified Efficiency

A time-tested approach to enable you to employ, innovate, and optimize agile operational practices and garner more value from applications.

Proactive Observation and Reporting

From applications to networks to frameworks, we ensure through our monitoring that no part of your IT infrastructure is neglected and prevent disruptions.

Higher Scalability

Our advanced agreement matrix and SLAs-based solutions allow you to exercise complete control of their scalability with no complications.

While reinventing applications is imperative to business growth, enterprises must overcome the underlying challenges of higher support costs and TCO, rigid legacy systems, lack of expertise, dynamic operational strategies, customization roadblocks, and more. Our tailored and flexible support, based on your requirements, is dedicated for you and will help you sidestep them.

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AMS Process that Delivers

Analysis

Strategic research and scenario assessment

Design

Conceptualization and detailed technical specifications

Development

A complete cycle of custom application development

QA Testing

Standard QA/QC tests for quality products

Why Panamax Infotech’s Application Maintenance Service?

Lower TCO
Superlative quality
24/7 support loyalty
Faster turnaround time
Emerging technologies
Flexible delivery models

Engagement Models for Application Maintenance and Support Services

Choose a robust engagement model that best complements the needs, resources, and time of your projects.

Dedicated Team

Full management control over the project and the team cost on hourly rates.

Technology Partner

Integrate and harmonize IT resources and technology with primary IT platform

Fixed Price

Pre-defined specifications, strict adherence to cost and time estimates.

Time and material for application Maintenance and support

Time & Material

Payment for the time and resources after completion and acceptance.

Ticket Support

Enhanced visibility into client queries by generating service requests and escalating them, which allows the support team to resolve them promptly.

Application Maintenance & Support For Efficiency and Optimal Performance

Application & Maintenance & Support From Panamax Infotech

AMS Process that Delivers

Why Panamax Infotech’s Application Maintenance Service?

Our Services

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